We use multiple shipping agents to find the best shipping services. (48 U.S. States only.) Our shipping providers are UPS, USPS, and Fedex. We always provide the customer with a tracking number and shipment details to help ensure prompt delivery. We usually fulfill the orders within 3 business days. Occasionally weather and other unforeseen events delay delivery, we update our customers of any delays. We accept returns within 14 days of purchase. If you are not satisfied please contact us at email@example.com or call 316-554-4153 if you have any questions or concerns regarding shipping or returns.